Hello everyone,

I just wanted to take a moment to answer some of those questions that have been asked on the forums recently. Some of the main concerns raised from the community deal with the Holiday/Christmas Event, lag on the servers, the removal of Server 3 on each world, cheaters/hackers in the game, and communication with staff members.

Let me first address the concern about the Holiday/Christmas event. The "Holiday Free Item Festival" is NOT the Holiday patch. We are waiting to receive the patch from Mgame right now and should have it for testing in the next couple of days. Cursed Santa should be included in the patch along with some great other additions to the Knight Online World. We apologize for the lack of a Thanksgiving patch, but due to circumstances beyond our control, it was not available.

The next concern from the community is in regards to lag experienced by some of our players. The tech team has been monitoring all of the servers over the last 4 weeks to try to diagnose any reasons for lag spikes. This lag is not present on all of the servers and the spikes have been seen during peak time CEST (16:00-22:00) or PST (6:00AM-12:00PM). We will try some different configurations to determine if the lag spikes can be eliminated. We are also aware that there have been some connection issues between Turkey and some European countries to our servers. After investigation, we have found that some of the ISPs in that region have experienced some issues the past few weeks.

There has been a lot of discussion about the removal of the 3rd server from the worlds of Knight Online. There were many complaints from the community regarding the lack of involvement in the Lunar Wars and other massive PvP events while the 3rd server was in service. For 10 hours out of the day, the 3rd server was extremely underutilized. Our plan was to upgrade the hardware on the remaining 2 servers and allow more Free2Play players to play Knight Online, which we did. We have seen complaints from Free2Play players regarding not being able to login during peak times. If they are unable to connect, that means that the servers are up to 80% capacity. The remaining 20% is reserved for those players with Premium Memberships. Please be aware that Free2Play players make up the majority of the 80%.

The issue of cheaters/hackers in Knight Online has been a hot topic recently. I will not pretend to lie to you and say that our game is cheater-free because that is just not the case. As with every popular MMORPG, there is always the problem of those players trying to take advantage or cheat their way to the top. The developers of our security program "Xtrap" are working to counter the newer 3rd Party Hack tools that we are becoming aware of. We will continue to release new patches regularly to try to stop these hack programs. Our GMs will also continue to ban those players found to be violating our Terms of Service and EULA. If you would like to see a list of players banned every week, please check the pinned topics in the "Announcements & News" section.

Finally, I would like to take a second to discuss communication with staff members here on the Knight Online forums. As many of you that have PM'd me have seen, I respond to PMs everyday. On average I receive between 25-40 PMs daily. As stated before, Aurjetor and I are NOT Customer Support and we cannot help with Customer Support related issues. I do not have the access nor can I investigate hacked accounts, password issues, or lost items. We are more than happy to answer game-related questions or solve forum related problems. If we do not have the answer, we will do our best to find the answer and get back to you. We do not respond well to threats, foul language, or negative comments so if your PM is full of any of those, you probably won't receive a response. Myself, Aurjetor, and the rest of the Moderation Staff work very hard to keep the forum a positive place for players to talk about the game and interact with the community. If you receive a warning, it isn't personal, you probably violated the forum rules in some way, shape, or form. Please do not think a warning is the end of your forum account. If you politely speak with us about the warning, chances are we will remove it right away.

You can read the current Forum Rules HERE

Also, please know that we read the forums daily. We might not always be able to chime in, but most concerns are brought up in daily meetings with Production and I.T. Negative or destructive comments about the company, the game, or staff members will not help solve problems and just creates an unhealthy atmosphere in the forums.

Hopefully this answers a few of your questions! Good luck and take care.

mozna prosic o jakies szybkie przetlumaczenie na polski

blablabla ... czekaja na swiatecznego patcha od MGame .. pozniej go przetestuja i wrzuca ... w patchu pewnie bedzie cursed santa clouse ... i przepraszaja ze kaszane na swieto dziekczynienia odwalili

blablabla ... powolali team ktory od 4 tygodni monitoruje serwery i sprawdza co jest przyczyna lagow ... nie na wszystkich serwerach sa lagi .. i zauwazyli, ze wielu ma te lagi przez dostawcow internetu w ich krajach .. glownie turcja i niektore kraje europejskie ...

blablabla ... 3 serwer usuneli bo chcieli ulepszyc 2 pozostale ... jak jest serwer napakowany w mniej niz 80% to moga wchodzic non-premium ... a 20% zarezerwowane jest dla premiumow tylko ... podkreslaja jeszcze ze to 80% to glownie ludzie Free2Play

blablabla ... nie beda udawac, ze na serwerze nie ma hackerow/cziterow, bo sa .. ale z nimi walcza.. beda starali sie wypuszczac czesto patche zeby przystopowac to .. no i wydali polecenia zeby ekipa xtrapa zap... pracowala ciezko ... a to jak 'ciezko' pracuja GMi mozna sprawdzic gdziestam na forum w listach banow

blablabla ... oni jako moderatorzy odpowiadaja na PMy, ale zaznaczaja ze oni to nie customer support i oni nie moga nic zrobic ze zhackowanymi kontami, zmiana informacji o koncie itp itd ... dostaja po 35-40 pmow dziennie i na nie odpowiadaja, ale sa to rzzeczy dotyczace forum albo samej gry ... jesli w PMie sa jakies bluzgi, albo psioczenie na nich to na te PMy nie odpowiadaja



to tak po krotce ... jak komus sie bedzie chcialo dokladnie tlumaczyc albo mnie poprawic to prosze

pitu pitu z którego nic nie wynika

ogólnie K2ed nagle wszyscy dostawcy internetu w Polsce mieliby problemy....tylko Turcja jest zacofana, że ma tylko jednego dostawcę

Ta usunęli 3serwy i zaczęły się lagi, bugi etc. zdupczyli sprawę i tyle....

dobrz ze bedzie santa wbije sobie troche na 80tce zeby dlvlu nie bylo bo i tak pewnie sie pkowac nie da z lagami.... mam nadzieje ze poza santa bedzie cos jeszcze zeby ceny poszly w gore bo lipa z repotami....

Tłumaczenie & streszczenie
Bardzo dużo osób zawraca mi dupe, więc odpowiem na kilka pytań np. Christmas event, kasacja 3 serv, lagi itp.

1. Czekaja na Åšwiateczny patch od Mgame , potem beda go testowac kilka dni, pojawia sie takie rzeczy jak cursed sant i kilka innych dodatkow. pprzepraszaja za brak patcha na thanksgiving

2 lagi
przez ostatnie cztery tyg. ekipa bada te lagi i stwierdzili ze nie wystepuja one na wszystkich servach i ze glownie wystepuja podczas w/w godzin. staraja sie to naprawic. mozliwe ze sa problemy z polaczeniem w Europie i Turcji ( zzz.. turcja to tez europa...)

3. usuniecie 3 serva
generlanie nic konkretnego ... usubelismy zeby bylo lepiej wiele osob bez premy sie zali ze nie moze wbic ale my mamy ich w dupie...
4. koxpy itp.
znowu nic ...
pracujemy na xtrapem bedziemy wypuszczac patche...

6. forum
oni sa modami na forum wiec nie zajmuja sie zhackowanymi kontami itp. czyli dzialka KOL teamu. ciezko pracuja itd. odpowiadaja tylko na pytania dotyczace gry.
jesli dostales warna na forum nie jest to z pobudek osobistych tylko pewnie naruszyles regulamin


lol chcialem byc fajny ale jestem za wolny

tez bym sie ucieszyl jakby nagle ceny wzrosly tak o 150%;] moze wtedy bedzie sie oplacac na merchu stac zeby glupie lvl wbic;p




przez te cenny na pathosie to sie nie da wbic 65 bez pomocy finansowej od kumpli z clanu ;p

fajnie by bylo jak by ceny poszly w gore tak jak kiedys co shard byl po 7gb to by sie porobilo repoty i pozbieralo z 200gb i czekalo znow na te ceny co teraz sa.... oj porobil bym sobie role +1 sse +2 elixir +9 i takie tam

Dark, ten typ pisze o swoich przemysleniach, wiec niewiadomo czy bedzie cos w stylu santa z zeszlego roku...

tylko ciekawe kiedy wpuszczę xmas event... mam nadzieje ze w sobote jesli tak to trzeba bedzie wczesnie wstac

ile expa wpadalo za jednego cursed santa rok temu?

jak zadales jakiekolwiek obrazenia to 360 k chyba czy cos kolo tego nie wiem co bylo jak drop byl twoj

nie wazne czy biles czy nie zawsze byl taki sam exp na okolo moba

zależnie od lvla ja na 65 rok temu mialem 1M expa i wystarczyło być w obrębie santy nie koniecznie trza było zadać hita lepiej wychodziły gooble, duża kasa była z choinek bo ludzie bugowali to, ale teraz zablkowane chyba to jest i pewnie turki znowu coś wymyślę ;p

z cursed goble czy w/e takie duże przed luff asga i raibę dostawałes 0.3% za 1

anyway mam nadzieje, ze ten caly xmas event nie bedzie tak "szałowy" jak ten co byl na haloween...